Since partnering with Alpion Solutions in 2020, Discovery has benefited from a consistently high level of professionalism, technical excellence, and service reliability. Alpion serves as our implementation and support partner for Sage 300 People, providing application administration, technical, and end‑user support with demonstrably deep product knowledge of Sage. Their team also brings strong local expertise in payroll practice, tax requirements, and compliance, which has materially strengthened our governance and controls across payroll operations.
Alpion engineered a bespoke solution, Alpion Connect, to streamline and accurately process variable pay items like standby, overtime, and incentive payments. Alpion Connect is fully integrated with Sage 300 People and has improved the efficiency, accuracy, and auditability of these complex calculations. In addition, Alpion assists Discovery with reporting and business intelligence for payroll, enabling clearer insights and faster decision‑making. Their integration expertise, including robust API design and management, has proven invaluable in connecting payroll with adjacent systems.
Our engagement model with Alpion is disciplined and collaborative. We meet weekly and monthly, and these sessions are consistently well‑attended, focused, and productive. Queries are handled quickly and efficiently, and communication is clear and proactive. We have an excellent working relationship with Alpion’s leadership, particularly their CFO and CIO, as well as with their staff, all of whom operate with integrity and a genuine partnership mindset.
We confidently recommend Alpion Solutions as a trusted implementation and support partner for Sage 300 People and related payroll solutions, and we look forward to our continued partnership with the Alpion team. Discovery authorises Alpion Solutions to reference this testimonial publicly as a client endorsement, where appropriate.